Frequently Asked Questions

You can book flights through multiple channels: Use our booking form on the website, chat with our AI assistant, or message us directly on WhatsApp. Our travel consultants will find the best available fares across 50+ airlines and send you a personalized quote.

We work with over 50 airlines worldwide including Emirates, Qatar Airways, Ethiopian Airlines, Air Peace, Arik Air, Turkish Airlines, British Airways, Delta, and many more. We search across all partners to find you the best deals.

Yes, changes and cancellations are subject to the airline's policies. Contact us immediately via WhatsApp or phone if you need to modify your booking. We'll check the airline policy and guide you through the process, including any applicable fees.

We accept payments via bank transfer, Paystack (card payments), and USSD. All payments are processed securely in Nigerian Naira (NGN). For large bookings, we can also arrange installment payment plans.

No. We believe in full transparency. The price we quote is the price you pay. Our service fee (if any) is always disclosed upfront before you confirm your booking. Taxes and airline surcharges are included in the quoted fare.

We assist with tourist visas, business visas, student visas, and transit visas for major destinations including the US, UK, Canada, Schengen countries (Europe), UAE, and more. Our team guides you through document preparation and application submission.

While no agency can guarantee visa approval (the final decision rests with the embassy/consulate), we significantly improve your chances by ensuring your application is complete, well-documented, and professionally presented. Our success rate speaks for itself.

Absolutely! You can book any of our services independently — flights, hotels, visa processing, or tour packages. Of course, we offer great bundle deals when you combine multiple services.

Yes! We offer both individual and group tour packages to popular destinations like Dubai, Zanzibar, South Africa, Kenya, and more. Group packages often come with special discounts. Contact us for custom group rates.

Yes. TravelBoxx is a registered travel agency with the Corporate Affairs Commission (CAC) of Nigeria. We comply with all relevant industry regulations and maintain professional standards.